Terms of Service

1. Acceptance of Terms

By accessing and using the Cognetra Neuro website (cognetra-neuro.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time. Your continued use of the platform after modifications constitutes acceptance of the updated terms.

2. Description of Service

Cognetra Neuro provides an enterprise-grade blockchain platform for supply chain transparency and traceability. Our services include:

• Product registration and tracking on blockchain networks
• Real-time verification and authentication
• Immutable transaction recording and ledger access
• Supply chain analytics and reporting
• API integration and smart contract services
• Customer support and technical assistance

3. User Eligibility and Account Registration

You represent and warrant that:

• You are at least 18 years old and legally capable of entering into binding agreements
• You are authorized to bind your organization to these terms
• You will use our services for lawful purposes only
• You are not prohibited by law from using our platform

4. User Responsibilities and Conduct

As a user, you agree to:

• Provide accurate, complete, and current account information
• Maintain the confidentiality of your login credentials and account security
• Notify us immediately of any unauthorized access to your account
• Not engage in fraudulent, illegal, or unauthorized activities
• Not attempt to damage, disable, or interfere with our systems or services
• Not reverse engineer, decompile, or attempt to discover source code or algorithms
• Not use our services to violate any laws or regulations
• Not engage in harassment, abuse, or defamation of any individuals or entities

5. Intellectual Property Rights

All content on our website and platform, including but not limited to text, graphics, logos, images, software, and designs, is the exclusive property of Cognetra Neuro or our licensors and is protected by copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use our services for your authorized business purposes. You may not:

• Reproduce, modify, or distribute any content without permission
• Use our intellectual property for competitive purposes
• Remove or alter copyright or trademark notices

6. Limitation of Liability

To the fullest extent permitted by law, Cognetra Neuro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

7. Indemnification

You agree to indemnify and hold harmless Cognetra Neuro, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

• Your use of our services in violation of these terms
• Your unauthorized access to or use of our platform
• Your violation of any applicable laws or third-party rights
• Any content you provide or upload to our platform

8. Data and Blockchain Records

While we implement industry-standard security measures, blockchain transactions are irreversible. Once data is recorded on the blockchain:

• Records cannot be deleted or modified without network consensus
• Data visibility depends on smart contract permissions and access controls
• Users are responsible for accuracy of data before recording
• Blockchain activity may be permanently visible to authorized parties

9. Third-Party Services and Links

Our platform may integrate with or link to third-party services, platforms, and applications. We are not responsible for:

• Third-party content, services, or systems
• Third-party privacy practices or data handling
• Downtime, interruptions, or failures of third-party services
• Any damages resulting from third-party services

10. Payment Terms and Billing

If you purchase services from Cognetra Neuro:

• Pricing is subject to change with 30 days' notice
• Payment must be made according to the agreed invoice terms
• Billing disputes must be reported within 30 days
• Failure to pay may result in suspension of services
• Refunds are governed by our refund policy (if applicable)

11. Service Levels and Availability

We strive to maintain 99.9% uptime for our platform. However:

• Scheduled maintenance may temporarily interrupt services
• Blockchain network issues may affect service availability
• Force majeure events may disrupt services beyond our control
• Users are responsible for implementing backup and disaster recovery measures

12. Confidentiality

Each party shall protect the other's confidential information and not disclose it without prior written consent, except:

• As required by law or court order
• To necessary third-party service providers under confidentiality obligations
• To comply with regulatory requirements

13. Term and Termination

Your account and access to our services may be terminated by you at any time or by us immediately if you:

• Violate any provision of these terms
• Engage in illegal or fraudulent activity
• Fail to pay invoices when due
• Breach security or acceptable use policies

Upon termination, your access to the platform will be suspended, though blockchain records will remain immutable.

14. Dispute Resolution and Arbitration

Any disputes arising from these terms shall be governed by the laws of Thailand and subject to exclusive jurisdiction of Thai courts. For non-legal disputes, we offer informal resolution through negotiation and mediation before proceeding to formal legal action.

15. Disclaimer of Warranties

16. Regulatory Compliance Disclaimer

Our platform is designed for informational and operational purposes. We do not:

• Provide financial advice or investment recommendations
• Facilitate cryptocurrency transactions or exchanges
• Guarantee regulatory compliance (users must ensure their own compliance)
• Make representations about legal validity in all jurisdictions

17. Compliance with Laws

You agree to comply with all applicable laws, regulations, and industry standards, including but not limited to:

• Data protection and privacy laws (GDPR, CCPA, etc.)
• Export control and sanctions regulations
• Anti-corruption and anti-money laundering laws
• Industry-specific regulations (pharmaceutical, food safety, etc.)

18. Contact for Legal Matters

For questions about these terms or legal matters, please contact:

19. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full effect to the maximum extent permitted by law.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Cognetra Neuro and supersede all prior negotiations, understandings, and agreements.

By using Cognetra Neuro services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.