1. Introduction
Cognetra Neuro ("we," "our," or "us") uses cookies and similar tracking technologies on our website (cognetra-neuro.com) to enhance your experience, improve functionality, and understand how visitors use our site. This Cookie Policy explains what cookies are, the types of cookies we use, and how you can manage your preferences.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They contain information that the website can read and use on subsequent visits. Cookies serve various purposes including:
- Remembering your preferences and login information
- Tracking website performance and user behavior
- Analyzing traffic patterns and identifying errors
- Delivering personalized content and advertisements
- Improving overall website functionality
3. Types of Cookies We Use
3.1 Essential/Functional Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as secure login, page navigation, and access to secure areas of the site.
| Cookie Name | Purpose | Duration |
|---|---|---|
| Maintains user session and login status | Session (until browser closes) | |
| Stores language and display preferences | 1 year | |
| Security token to prevent cross-site attacks | Session |
3.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website. They collect information about page views, click patterns, bounce rates, and user flow. This data helps us improve website performance and user experience.
| Cookie Type | Purpose | Service |
|---|---|---|
| Track page views, user sessions, traffic sources | Google Analytics | |
| Record user interactions and heatmaps | Hotjar | |
| Measure website loading speed and performance | Internal analytics |
3.3 Marketing/Advertising Cookies
These cookies track your browsing behavior to deliver personalized advertisements and marketing content. They may be set by our advertising partners to provide targeted campaigns across multiple websites.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Track conversions and retargeting | Yes | |
| Track business-related conversions | Yes | |
| Deliver personalized advertisements | Yes |
4. Similar Tracking Technologies
In addition to cookies, we may use other tracking technologies:
- Web Beacons (Pixels): Small invisible images used to track page visits and user interactions
- Local Storage: Browser storage technology similar to cookies for storing user data
- Server Logs: Automatically collected information about page requests and errors
5. Third-Party Cookies
Our website may contain content or services from third parties (Google, Facebook, LinkedIn) that set their own cookies. We do not control these third-party cookies and recommend reviewing their privacy policies. Third-party cookies are typically:
- Analytics services (Google Analytics, Hotjar)
- Advertising platforms (Google Ads, Facebook Ads)
- Social media integrations (LinkedIn, Twitter)
6. Do-Not-Track Signals
Some browsers include a "Do-Not-Track" (DNT) feature. We currently do not respond to DNT signals. If you have enabled DNT in your browser, you can still control cookies through your browser settings or our cookie preference center.
7. How to Manage Cookies
7.1 Cookie Preference Center
When you visit our website, you will see a cookie banner allowing you to:
- Accept all cookies
- Decline non-essential cookies
- Access detailed cookie preferences
7.2 Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View stored cookies
- Delete specific or all cookies
- Block certain websites from setting cookies
- Enable "private browsing" mode
Note: Disabling cookies may affect website functionality and your user experience.
7.3 Opt-Out Links
You can opt-out of specific tracking services:
8. International Data Transfers
Some of our cookie data may be transferred to and stored in countries outside your country of residence, including the United States. When this occurs, we implement appropriate safeguards including encrypted transmission and data protection agreements to ensure your information remains secure.
9. Cookie Retention
Cookie retention periods vary:
- Essential cookies: Typically retained until you log out or close your browser
- Analytics cookies: Usually retained for 24 months
- Marketing cookies: Typically retained for 12-24 months
You can clear cookies manually at any time through your browser settings.
10. Compliance with Regulations
Our cookie usage complies with:
- GDPR (EU): We obtain explicit consent for non-essential cookies
- CCPA (California): We provide opt-out mechanisms for tracking cookies
- PIPEDA (Canada): We honor cookie preferences and provide transparency
- ePrivacy Directive: We comply with electronic privacy regulations
11. Contact Us
If you have questions about our cookie practices or privacy, please contact:
Cognetra Neuro Data Protection Team
Email: privacy@cognetra-neuro.com
Phone: +66 (2) 123-4567
Address: Bangkok, Thailand
12. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or regulatory requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of our website after updates constitutes acceptance of the revised policy.
Thank you for your understanding regarding cookie use on Cognetra Neuro. We are committed to transparency and protecting your privacy while providing you with the best possible website experience.